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Shipping & Returns


Orders to Canadian and International addresses, orders are shipped from Toronto, Canada with Canada Post. Orders to United States are shipped from Arizona with United States Postal Service. Delivery within Canada, to most locations, is within 3-4 business days.

Return Policy

If you desire to return or replace a product please contact us for authorization and for the proper return address. We would appreciate learning the reason for the return. Proof of purchase date is required. Returned products must be in original good condition and with packaging materials (brochure, instruction page).

All Natural Action Water structuring units contain proprietary flow form elements. Removal or tampering with these elements will interfere with their effectiveness and will void your guarantee and/or warranty.

You are responsible for return shipping costs except where the return is the result of our error where you received an incorrect item. In such cases, we will reimburse you for the return shipping cost.

When exchanging a product for another you are responsible for the shipping and handling charges for the replacement shipment.

Refund Amount

You will be reimbursed for the price you paid for the product and applicable sales tax less our shipping costs.

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